SERVANT LEADERSHIP

Servant leadership (Servant leadership is different from service leadership) is a leadership style and approach based on values and humanity; with relationships based on the foundations of love, mutual respect between the leader and followers/subordinates, leader’s sacrifice for followers/subordinates; having love, mutual respect, and sacrifice will create many very positive things in an organization. Servant leadership is an interactive process of attributes, characteristics, qualities, behavior, attitudes, conduct, actions, and leadership and management skills intended to serve and sacrifice for followers/subordinates first, stakeholders, and the community. Servant culture creates one of the best values in an organization, community, and society; it positively influences the organizational climate, leadership style, and working style throughout the organization; it promotes high productivity and performance achievement, and much more. Followers/subordinates are considered internal customers, so it is important to prioritize serving them first.

BENEFITS OF SERVANT LEADERSHIP

Developing servant leadership increases the connection between people throughout the organization; especially increasing teamwork performance, and enhancing self-leadership, team leadership, and organizational leadership skills. Create an organizational climate and working environment with sacrifice, love, and respect; mutual love and a servant spirit permeate the entire organization. Increase personal, leadership, and organizational trust. Create alignments between processes, people, management, leadership, and organization to enhance effectiveness and sustainable development. Create a servant culture within the organization, serving customers, serving the community, serving stakeholders, and serving society. Increase the sense of responsibility of the entire organization, especially at the supervisory, management, and leadership levels. A good working environment attracts talent and skilled technicians and workers; reduces employee turnover rate; increases correlation within the organization with those outside the organization; increases organizational agility by increasing correlation and working spirit; stimulates innovation and creativity; develops more servant leaders; encourages the building of a learning organization; increase empathy, motivation, emotional intelligence, professional and business ethics, and commitment to change at all levels within the organization. Enhance skills in anticipation, communication, persuading subordinates, altruism, increasing emotions, organizational leadership, providing supportive leadership and shared leadership, increasing cohesion with community, promoting delegation, trustworthiness, humility, sacrifice for the interests of subordinates, etc.

SERVANT LEADERSHIP TRAINING COURSE

TRAINING METHODOLOGY
DRN highly appreciates and encourages students to prepare to read materials before class and actively participate in class discussions. Interactive instructional methods such as case studies, exercises, and activities will be used throughout the sessions.

PARTICIPANTS

For all members of businesses and organizations’ Servant Leadership Development Consulting Project Team, the Servant Leadership training course is held at businesses and organizations’ offices and locations. In addition, students nominated by businesses and organizations to attend the Servant Leadership training course do not include the Servant Leadership Development Consulting Project at businesses and organizations’ offices and locations.

OBJECTIVES OF THE TRAINING COURSE
Learners understand servant leadership philosophy, principles, characteristics, behaviors, models, and outcomes.

OUTCOMES OF THE TRAINING COURSE
Learners understand the servant mindset and servant leadership aspects; and understand the philosophy and principles of servant leadership that positively impact their life and their organizations. Apply servant leadership principles and models and practice servant leadership development through the characteristics of servant leadership in life and work.

TRAINING COURSE CONTENT AND SCHEDULE
Day I

What is servant leadership? Servant leadership models. Fundamental philosophy of servant leadership. Leadership pyramid. Types of traditional leadership and servant leadership. The benefits of servant leadership.
Day II

How is servant leadership received in different cultures? Characteristics of servant leadership. Servant leadership behaviors. What type of person is best suited to work as a servant leader? The outcomes of servant leadership. Key practices of servant leadership. How to begin practicing servant leadership. The moral superiority of servant leadership. Examples of servant leadership. Key applications of servant leadership style. How does one become a servant leader?

Day III

Practice servant leadership.

INSTRUCTION LANGUAGES
Vietnamese or English

TRAINER
Dr. Phuoc D. Nguyen

TRAINING METHODS
Participate in classes directly at the Business location

ASSESSMENT 
Groups practice servant leadership characteristics.