SERVANT LEADERSHIP

Servant leadership (Servant leadership is different from service leadership) is a leadership style and approach based on values and humanity; with relationships based on the foundations of mutual respect between the leader and followers/subordinates, leader’s servant for followers/subordinates; having mutual respect and servant will create many very positive things in an organization. Servant leadership is an interactive process of attributes, characteristics, qualities, behavior, attitudes, conduct, actions, and leadership and management skills intended to serve followers/subordinates first, stakeholders, and the community. Servant culture creates one of the best values in an organization, community, and society; it positively influences the organizational climate, leadership style, and working style throughout the organization; it promotes high productivity and performance achievement, and much more. Followers/subordinates are considered internal customers, so it is important to prioritize serving them.

BENEFITS OF SERVANT LEADERSHIP

Developing servant leadership increases the connection between people throughout the organization; especially increasing teamwork performance, team leadership, and organizational leadership skills. Create an organizational climate with servant and respect; a servant spirit permeates the entire organization. Increase personal, leadership, and organizational trust. Create alignments between processes, people, management, leadership, and organization to enhance effectiveness and sustainable development. Create a servant culture within the organization, serving customers, the community, stakeholders, and society. Increase the sense of responsibility of the entire organization, especially at the supervisory, management, and leadership levels. A good working environment attracts talent and skilled technicians and workers; reduces employee turnover rate; increases correlation within the organization with those outside the organization; increases correlation and working spirit; develops more servant leaders; increases motivation, professional and business ethics, and commitment to change at all levels within the organization. Enhance skills in communication, persuade subordinates, increase community cohesion, promote delegation, etc.

We select an appropriate servant leadership model/framework and use one or two servant leadership questionnaires (including a 360-degree organizational leadership assessment) to survey each component in the framework/model, reporting survey outcomes and interpreting scores for each item of each component of the framework/model; analyze and synthesize to create a consulting, training, and improvement plan for each item of each component of the framework/model with a low average score across the company, suggests and implements servant leadership solutions and uses appropriate servant leadership tools and management tools throughout the consulting and training process. Review and evaluate servant leadership development implementation.

Establish a servant leadership team to implement the servant leadership development project.